Terms and Conditions

Effective Date: 16-08-2025

Welcome to The Chimney Geek, LLC. By accessing our website, booking an appointment, or using our chimney and fireplace services, you agree to the following Terms & Conditions. Please read them carefully before engaging with our company.

1. Services Provided

The Chimney Geek, LLC offers chimney and fireplace-related services, including but not limited to:

• Chimney Cleaning

• Chimney Inspection

• Chimney Maintenance

• Chimney Repair

• Chimney Sweep

• Fireplace Cleaning

All services are subject to availability, seasonal conditions, and proper scheduling.

2. Appointments & Scheduling

• Appointments must be scheduled in advance by phone, email, or through our website.

• Appointment times are approximate and may vary depending on job duration, traffic, or unforeseen circumstances.

• Customers are responsible for providing accurate access information to the property.

3. Payments & Pricing

• Payment is due upon completion of services unless otherwise agreed in writing.

• Accepted payment methods: cash, major credit/debit cards, or approved checks.

• Prices may vary based on service scope, chimney condition, and property access.

• Additional charges may apply for emergency, after-hours, or weekend services.

4. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours before the scheduled appointment.

• Failure to provide notice may result in a cancellation fee.

• Rescheduling is permitted based on technician availability.

5. Warranties & Limitations

• Our cleaning and maintenance services reduce, but do not eliminate, all risks of chimney or fireplace hazards.

• Repairs and installations are warrantied only for the specific work performed, not for unrelated issues that may arise later.

• We are not responsible for damages resulting from pre-existing structural defects, improper construction, or misuse of the chimney/fireplace.

6. Customer Responsibilities

• Ensure the work area is safe, accessible, and free from obstructions before our technicians arrive.

• Inform our technicians of any known hazards, previous issues, or unusual conditions with the chimney/fireplace.

• Pets and children should be kept clear of the service area for safety reasons.

7. Liability Disclaimer

The Chimney Geek, LLC is not liable for:

• Damage caused by natural wear, weather, structural defects, or pre-existing conditions.

• Injuries or accidents resulting from misuse, neglect, or improper operation of fireplaces and chimneys.

• Loss of use, incidental, or consequential damages arising from chimney or fireplace issues.

8. Intellectual Property

All content on our website (logos, text, images, etc.) is the property of The Chimney Geek, LLC and may not be copied, reproduced, or distributed without written permission.

9. Privacy Policy

We respect your privacy. Customer information is collected only for scheduling, billing, and service-related communication. We do not sell or share your personal information with third parties, except where required by law.

10. Governing Law

These Terms & Conditions shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of Los Angeles County, CA.

11. Updates to Terms

The Chimney Geek, LLC reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with a revised effective date.

Contact Us

For questions or concerns regarding these Terms & Conditions, please contact:

The Chimney Geek, LLC
18585 Asuncion St, Northridge, CA 91326
Phone: (818) 90-06998
Email: chimneyguyusa@gmail.com