Privacy Policy

Effective Date: 16-08-2025

The Chimney Geek, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, scheduling services, or interacting with our business.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, and payment details.

• Service Information: Appointment dates, service types, chimney/fireplace details, and job notes.

• Website Data: IP address, browser type, pages visited, and cookies for site functionality and analytics.

2. How We Use Your Information

Your information is used to:

• Schedule and provide chimney and fireplace services.

• Communicate appointment details, updates, or invoices.

• Improve customer experience and website functionality.

• Send limited promotional offers or service reminders (if you consent).

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data with:

• Service providers assisting in scheduling, billing, or payment processing.

• Legal authorities if required by law, or to protect our business rights and safety.

4. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we take precautions, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and tracking tools to:

• Improve site performance.

• Monitor traffic and user behavior.

• Remember preferences for future visits.

You can disable cookies in your browser settings, but some website functions may not work properly.

6. Your Rights

As a customer, you have the right to:

• Access and request a copy of the personal information we hold about you.

• Request corrections or updates to inaccurate information.

• Opt out of marketing communications at any time.

• Request deletion of your data, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13. If we become aware of such data collection, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

The Chimney Geek, LLC
18585 Asuncion St, Northridge, CA 91326
Phone: (818) 90-06998
Email: Chimneyguyusa@gmail.com